Information Protection Policy About Our Website

Welcome to Luna Mall! We take your privacy and information security very seriously. To ensure that your personal information is properly protected, we have formulated the following information protection policy:

Information Collection

When you register an account, place an order or contact us, we will collect necessary personal information, including name, email address, mailing address and phone number.

We may collect your browsing information through Cookies and other technical means to enhance user experience.

Information Use

Your personal information is only used to process orders, provide customer service, improve our products and services, and send promotional information (if you agree to receive it).

We will not sell, rent or otherwise distribute your personal information to third parties unless you have your explicit permission or as required by law.

Information Security

We use advanced encryption technology and security measures to protect your information from unauthorized access, disclosure or modification.

We regularly review security policies and procedures to ensure a high level of information security.

Information Sharing

In some cases, we may need to share information with trusted partners, such as logistics companies, to complete order delivery.

All partners must comply with strict privacy and data protection agreements.

User Rights

You have the right to access, correct or delete your personal information. If you need help, please feel free to contact us at service@luna-mall.com.

You can choose not to receive promotional information from us by clicking the unsubscribe link in the email you receive.

Policy Updates

We may update this policy from time to time to reflect new regulations or business changes. All changes will be posted on our website and notified to you before they take effect.

Thank you for trusting Luna Mall and look forward to providing you with a safe and reliable shopping experience. If you have any questions or need to know more about our information protection policy, please contact:

Company Information:

Company Name: Chengde Zenan Kepei E-commerce Co., Ltd.

Company Address: Room 2-5, Floor 2, No. 5, Nanhuan Road Commercial Community, Yingzi Town, Yingshouyingzi Mining District, Chengde City, Hebei Province

Legal Person: Shen Zhixin

Wish you a happy shopping!

Luna Mall Team