Contact Us


Thank you for visiting Luna Mall! We value your opinions and suggestions and are always ready to help you. Here are our contact details:


Customer Service Contact Details

Email: If you have any questions or need help, please send an email to service@luna-mall.com and our customer service team will respond to you within 24 hours.


Contact Number: You can call our service hotline 15093143678 for immediate assistance. Our customer service working hours are Monday to Friday, 9 am to 6 pm (Beijing time).


Company Information

Company Name: Chengde Zenan Kepei E-commerce Co., Ltd.

Company Address: Room 2-5, No. 5, Nanhuan Road Commercial Community, Yingzi Town, Yingshouyingzi Mining District, Chengde City, Hebei Province

Return Address

If you need to return or exchange the product, please send the product back to the following address:


Room 2-5, No. 5, Nanhuan Road Commercial Community, Yingzi Town, Yingshouyingzi Mining District, Chengde City, Hebei Province

Online Visit

Website: Luna Mall - Visit our website for more product information and latest offers.

We look forward to hearing your feedback and serving you wholeheartedly. Thank you for choosing Luna Mall!


Happy shopping!

The Luna Mall Team